Charity Partnership

Supporting Global Hearing Care

At True Tone Hearing Care, we’re proud to support a truly inspiring initiative that’s changing lives — one hearing aid at a time. As part of our mission to connect people globally through better hearing, we’re working to ensure that life-changing technology reaches those who need it most, no matter where they live.

In partnership with the Good Samaritan Hospital, Rotary Portland Maine, Rotary International and Rotary Action Group for Peace, True Tone Hearing Care is helping to bring the gift of hearing to hundreds of people living in the poverty-stricken areas of La Romana in the Dominican Republic. Through this partnership, we’re collecting unwanted, working hearing aids from patients and practices across our network to give them a second life in communities where hearing care is almost impossible to access.

A Mission of Hope and Hearing

For over 20 years, audiologists and Rotarians Drs Roger and Liz Fagan have made 26 trips to the Dominican Republic, delivering more than 4,500 hearing aids. Their mission focuses on helping children and sugar cane workers – particularly in the Batayes – who are disproportionately affected by hearing loss, often due to untreated fevers in childhood. With little to no access to education or communication, many of these children have been wrongly labelled as ‘slow learners’ – until they receive the hearing aids that completely transform their lives.

By training local healthcare workers to perform hearing tests and send audiograms to Drs Fagan in the United States, the programme ensures every aid is programmed accurately before being delivered and fitted in person.

How We're Making a Difference

Thanks to the continued generosity of our patients and local communities, we’ve collected hundreds of hearing aids – each one helping to restore the gift of hearing to someone in need.

We’ve also donated funds to provide a full year’s supply of rechargeable units and solar chargers, making it possible to power hearing aids even in remote villages where electricity isn’t always available.

This work is only possible because of the kindness and support we receive – and there’s still more we can do together.

How You Can Help

We’re now aiming to collect at least 300 working hearing aids for our next mission trip — and every donation makes a real difference.

Here’s what you need to know:

All working hearing aids are welcome
No need to send them in pairs
No receivers or cleaning required
Rechargeable aids are appreciated — please include the charging base unit
Aids for all hearing levels are useful, but there is a particular need for aids suitable for profound hearing loss
Unfortunately, NHS hearing aids cannot be accepted

Where to Donate?

You can post your hearing aids to:

Charity Partnership Collection
True Tone Hearing Care
15 Linenhall Street
Belfast
BT2 8AA

Alternatively, you can drop off your hearing aids to your local audiologist at your local practice.

Book your complimentary hearing test

Book an appointment

What our patients say

Paddy Miskelly

“Myself and my wife go to see Katie most helpful explained everything in simple terms would highly recommend to anyone”

Gerald Hewitt

“Ciara deserves 5 stars for her professional manner, clear analysis, excellent advice and friendly disposition. Highly recommended.“

Harry Childs

“Before meeting Shane Thompson at True Tone, I spent around £5,000 over 5 years with two leading audiologists, without any real improvement in my hearing. Shane gave me an extensive hearing test and helped cure an ongoing ear infection for me. His extreme care and attention, with my new True Tone hearing aids, has given me back a level of hearing I thought I wouldn’t have again.”

Mairead Diamond

“I am delighted to leave a review for Katie, Optometrist at BH McKeague, Ballymena. I was very unsure about choosing my hearing aids and about how these would perform better than my NHS ones. I cannot believe how good my Starkey AI bte hearing aids are. Katie had such patience, gave me very explicit instructions and I was completely confident I had chosen the right ones. Having no batteries was a big plus. I know if I have any issues Katie has assured me to get in touch at any time.“

CM

“Huge thanks for a great experience when I had hearing aids fitted. Your patience, caring, and time taken with me was exceptional. Your lovely, cheeky personality made all the difference to me and put me at ease. Good to know that I can contact you anytime and very convenient to have your hearing aid clinic in my local opticians. Thank you.”

Peter Simpson

“I recently had a tricky hearing problem. Nicole quickly identified the problem and how to fix it. She was friendly and professional. A great experience and she went well over and above the call of duty.”

Angela Robinson

“Great service from Shane. Very helpful. I would definitely recommend a visit to him if you have any hearing problems.”

Michael Blake

“Ciara, thank you so much for your support and expertise. I will be happy to let you know how I get on and keep you posted. Your interest and commitment to what you are doing with great professionalism is beyond question. All the best in the future.“

Stevie Vincent

“Had the pleasure of meeting Ciara today. I have had my hearing tested every year for the last 25 years but today was on another level, beyond professional. This was a thorough and detailed examination, with every step of the process explained perfectly. Together with this, Ciara is a lovely, personable expert – I did not feel rushed or uncomfortable. Thankyou Ciara, you are supremely recommended for your excellent service today.“

Michael Cullen MBE

“I have tried 4 different types of hearing aids in the past, but none came close to the Starkey hearing aids Conor fitted for me. So many helpful features. I am able to listen to the TV, group conversations and converse on the phone with ease. Just a vast improvement to my everyday life. Thank you!”