Hearing tests, hearing aids, ear wax removal and complete hearing care in Portadown

Find your local True Tone Hearing practice at Alexander Bain & Murray Opticians in Portadown

Complete hearing care in Portadown

Talk to us about hearing tests & hearing aids in Portadown

We know how important it is to get your hearing tested by a professional you can trust. We have years of experience in providing high-quality care to our customers at all of our branches, and our new Portadown practice will deliver the outstanding service we pride ourselves on.

Ear wax removal in Portadown

As well as our safe and easy hearing tests, we also provide a wax removal service. A build-up of wax can impact your ability to hear properly, especially if you are a hearing aid user, so it is vital to get this removed regularly. Our practitioners are experienced in delivering a comfortable wax removal service, so you can rest easy knowing that you are in capable hands.

Request appointment

A member of our booking team will call you back to arrange a convenient date and time with you.

Contact us

Find us at Alexander Bain & Murray Opticians
1 Edward Street
BT62 3LX

028 3833 2256

Opening hours

Monday: 09:00,17:30
Tuesday: 09:00,17:30
Wednesday: 09:00,17:30
Thursday: 09:00,20:00
Friday: 09:00,17:30
Saturday: Closed
Sunday: Closed

Services available at our local Portadown practice

Hearing tests

We will check how well you can hear and examine your inner ears to ensure they are healthy.

Hearing aids

We offer the very latest in digital, rechargeable and discreet hearing aids from all the leading brands to give you a uniquely tailored solution.

Ear wax removal

We remove excess and uncomfortable hard and impacted ear wax so you can enjoy the world around you.

Repair & servicing

We’ll keep your hearing aids performing as they should with regular servicing and repairs if you need them, keeping you connected.

Tinnitus advice

We will assess your tinnitus and advise on personalised hearing solutions to help you.

Free aftercare

We will regularly check your hearing health and service your hearing aids for life – completely free. It’s all part of what we do.

Independent expertise

As a proudly independent service, we work with the best hearing specialists in the country.


We are hearing care specialists and are here to offer comprehensive, unbiased and expert advice.

Your local True Tone Hearing Care Professional

Nicole Goosen-Thompson

Nicole is a qualified hearing aid audiologist and has been working in audiology since 2018. She is dedicated to giving only the best patient care. Nicole is also fully qualified in wax removal in all methods, including irrigation and microsuction. Nicole completed her studies at Anglia Ruskin University in Cambridge.

Originally hailing from South Africa, Nicole moved to Northern Ireland in 2018. Most weekends she enjoys hiking when she can brave the cold outside and loves spending time with her little nephews. Her hobbies include playing piano and guitar, and dabbling in some crafting, painting and DIY.

Directions to our Portadown practice

You can find us on Edward Street, around the corner from J R McMahon menswear, opposite the High Street Mall. There is on street parking available near the practice for your convenience. Our practice is located on the ground floor for ease of access. You can visit the Alexander Bain & Murray practice website by clicking here.