RW
“A big thank you to Katie for testing and supplying hearing aids for me. Best thing I’ve ever done! It was a great service, great after-care, and nothing was too much trouble.”

Tinnitus, that is intermittent or constant ringing in one or both ears, or inside your head, affects 1 in 10 people in the UK.
It affects all ages and can be a symptom of other underlying conditions so should never be ignored.
People with tinnitus are often told that there is nothing that can be done and that they just have to learn to live with it. This is not the case. Whilst there is no cure, treatment options are available and tinnitus can be managed to the point where it is no longer a concern.
Classically, tinnitus is a continual ringing, buzzing or hissing sound in the ear, and it can vary in severity. Symptoms of tinnitus can begin suddenly or gradually.
Tinnitus affects people in different ways and can leave them feeling stressed, anxious, depressed or tense. It can also lead to insomnia and difficulty sleeping. As stress is a contributing factor in worsening the symptoms of tinnitus, sufferers, unfortunately, find themselves in a vicious cycle of cause and effect they can’t break free from.
Tinnitus causes are not fully understood and unfortunately, the condition can develop without any obvious cause or explanation. However, common causes of tinnitus can be:
Prevention is better than cure so the simplest way to lower the risk of tinnitus is to protect your ears from damage. This means not only damage from loud noises, by wearing earplugs or ear defenders, but also damage from infection. Our ears have natural self-protection and self-cleaning process in the form of ear wax. Inserting objects like cotton buds into the ear canal only serves to risk damage to the eardrum, increases the risk of infection and possibly pushes earwax further down into the ear channel, compacting it.
If you experience an ear infection, it’s important not to leave it untreated. Quickly clearing up any infection reduces the risk of any long-term damage that could lead to tinnitus, so always consult your GP if you suffer from symptoms of ear infection or earache.
Whilst there is no cure for tinnitus, there are ways to help manage it and the impact it has on your life:
“A big thank you to Katie for testing and supplying hearing aids for me. Best thing I’ve ever done! It was a great service, great after-care, and nothing was too much trouble.”
“Was very impressed by Ciara, her knowledge, wisdom and understanding of hearing issues was first class, put me through a full range of tests, and explained everything with thoughtfulness and kindness. Highly recommended,”
“Had the pleasure of meeting Ciara today. I have had my hearing tested every year for the last 25 years but today was on another level, beyond professional. This was a thorough and detailed examination, with every step of the process explained perfectly. Together with this, Ciara is a lovely, personable expert – I did not feel rushed or uncomfortable. Thankyou Ciara, you are supremely recommended for your excellent service today.“
“Ciara deserves 5 stars for her professional manner, clear analysis, excellent advice and friendly disposition. Highly recommended.“
“Had my first ever hearing test with Ciara Donnan at True Tone hearing today. I was put at ease immediately and the assessment process was outlined so I was aware of what was going to happen. Each part of the assessment was explained at each stage and Ciara went over my results with me, explaining the results and recommending options where required. I can’t recommend Ciara highly enough; she was very friendly, knowledgeable and put things in terms I could understand. An excellent experience.“
“Just had a wonderful customer service experience with your Audiologist, Ciara, in your Newry, Co Down clinic. A relatable, understanding and very professional audiologist. I will be recommending Ciara and her service far and wide. Thank you so much for a very positive experience.”
“I had my first appointment in True tone hearing Armagh clinic my hearing specialist was Ciara Donnan as soon as I entered the room for my appointment she made me feel very at ease with her personality and her knowledge of her job I left feeling reassured and with the outcome that I was hoping for thank you Ciara!“
“My wife and mother in law was in on Wednesday and Katie could not have been more helpful and caring during our treatment. We would highly recommend for anyone needing this service.she really made my mother in law who is 93 feel very comfortable and well looked after.the best service and care I have ever received. Very professional and caring”
“Ciara, thank you so much for your support and expertise. I will be happy to let you know how I get on and keep you posted. Your interest and commitment to what you are doing with great professionalism is beyond question. All the best in the future.“
“I have tried 4 different types of hearing aids in the past, but none came close to the Starkey hearing aids Conor fitted for me. So many helpful features. I am able to listen to the TV, group conversations and converse on the phone with ease. Just a vast improvement to my everyday life. Thank you!”