5 Star Feedback for True Tone Newry

We are delighted to share this 5-star review feedback for our Newry Practice:


“I went to True Tone Hearing in Newry Co. Down N. Ireland in November 2023 for a hearing test. The lady audiologist, Ciara Donnan, was very thorough, knowledgeable and very polite. When the hearing test was finished she furnished me with a graph etc. and explained the situation with my hearing. I left the premises feeling a lot more content in the knowledge that True Tone would sort it out and was feeling more like a patient rather than a customer. To my surprise at no stage of my examination was there any pressure put on me or sales pitch to purchase any type of hearing aid. Ciara kindly advised me that I should think about it and if I wanted to return and discuss my hearing problem she could arrange it at a later date.

Eventually in March 2023 I decided to contact Ciara again and she arranged another visit, where she discussed in great detail my hearing loss and the options available for me to improve my hearing. Again no pressure or sales pitch. I eventually decided to go ahead with True Tone.

As one can expect hearing perfectly after a long time of hearing loss was somewhat strange and took a bit of getting used to. I should not have worried. Ciara was with me every step of the way, always cheerful, supportive, and very professional. Nothing was ever a problem to her and she was always on hand to help me whenever I needed.

I could not recommend Ciara and True Tone Hearing enough and in my opinion Ciara has set a very high bench mark which would be very difficult to meet. She is also a credit to the company and a great ambassador for True Tone Hearing.

Thank you for restoring some normality to my life again.”

W. McPhillips.


Thank you so much for your kind words!


If you would like to visit our Newry Practice, contact us today.


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